{"id":182,"date":"2022-09-26T12:41:18","date_gmt":"2022-09-26T12:41:18","guid":{"rendered":"https:\/\/www.emailassistantpro.com\/blog\/?p=182"},"modified":"2023-09-27T05:54:09","modified_gmt":"2023-09-27T05:54:09","slug":"earthlink-email-not-working","status":"publish","type":"post","link":"https:\/\/www.emailassistantpro.com\/blog\/earthlink-email-not-working\/","title":{"rendered":"6 Ways To Fix Earthlink Email Not Working Issue"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Earthlink webmail is a great email service that is accessible widely. It has all the functionalities of a great email communication platform. Still, you cannot assume that it will operate uninterruptedly at all times. Webmail issues are quite common and often leave users perplexed. In various instances, you may notice Earthlink email not working. The email may not load, or you will find your messages not getting downloaded. Users also encounter issues while signing into their accounts.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">But now that you\u2019ve found this guide, there\u2019s no reason to feel perturbed. Keep reading and get familiar with the most effective troubleshooting for your Earthlink email.\u00a0<\/span><\/p>\n<blockquote><p><strong>Read Also: <a href=\"https:\/\/www.emailassistantpro.com\/blog\/earthlink-not-receiving-email\/\">Why EarthLink Not Receiving Emails &amp; How To Fix It<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2><b>Factors Causing Earthlink Email Not Working Issue<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Let us brief you about the major triggers of a malfunctioning Earthlink email. You will learn to fix them later on.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your emails are kept in a folder other than your inbox.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Earthlink servers are downs.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Incorrect server settings are preventing you from using your email account.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Damaged cookie and browser cache files.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your connection was disturbed while you were signing in.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You are typing the incorrect Earthlink password.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your Earthlink inbox storage limit is over.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b>What To Do When Earthlink Email Is Not Working<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The hacks to fix Earthlink webmail issues are very straightforward. After you know the causes, you can pick up a troubleshooting measure that corresponds to it. If you are still unsure why your Earthlink email is not working, try all the fixes one by one.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>1. Move The Messages Into Your Inbox Folder<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you find emails not appearing in your email client, it means you\u2019ve kept them in different folders. If this is the case, the email software you use cannot download them. You need to shift the emails into your Earthlink email account\u2019s inbox so you can see them in your email client.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">When you use your email client, use the POP3 technology. It is because POP3 allows you to get an email easily. The emails in your inbox download right when you log in.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>2. Find The Earthlink Server Status<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sometimes, your Earthlink email may not work due to problems from their end only. In such a case, you don\u2019t require to do any troubleshooting at your end. But to be sure of it, you need to go to websites such as <a href=\"https:\/\/downdetector.com\/\" target=\"_blank\" rel=\"nofollow noopener\">downdetecter.com<\/a> to check Earthlink\u2019s status.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The site will even apprise you of how long the server may remain down. They prove to be quite useful for those who need to access their mail urgently. You can reach out to the support team of Earthlink in such a case.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>3. Check Your Server Settings<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you\u2019re accessing Earthlink from a third-party email client and it is not working, faulty mail server settings are the cause. You can resolve Earthlink email problems by matching your settings with the ones mentioned below.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>IMAP (Incoming Mail Server)<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">imap.earthlink.net is the name of the server.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>143<\/b><span style=\"font-weight: 400;\"> is the port number.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type in your Earthlink email ID in the \u2018<\/span><b>Username<\/b><span style=\"font-weight: 400;\">\u2019 field.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Input your Earthlink password in the \u2018<\/span><b>Password<\/b><span style=\"font-weight: 400;\">\u2019 field.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The security is None.\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>POP (Incoming Mail Server)<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">pop.earthlink.net is the name of the server.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>110<\/b><span style=\"font-weight: 400;\"> is the port number.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your Earthlink email ID is the username.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Input your Earthlink email password in the \u2018<\/span><b>Password<\/b><span style=\"font-weight: 400;\">\u2019 field.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The security is None.\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>SMTP (Outgoing Mail Server)<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">smtpauth.earthlink.net is the server name.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>587<\/b><span style=\"font-weight: 400;\"> is the port number.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Authentication is required.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Input your Earthlink email ID in the \u2018<\/span><b>Username<\/b><span style=\"font-weight: 400;\">\u2019 field.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type in your Earthlink email password in the \u2018<\/span><b>Password<\/b><span style=\"font-weight: 400;\">\u2019 section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">STARTTLS is the security.\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h3><b>4. Clear Cache In The Browser<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If there is excessive cache in your web browser, you won\u2019t be able to access your email account properly. So, delete the cache and cookies when you find Earthlink mail not working. After that, restart the browser and sign in to your account.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You must also clear the cache in the Earthlink app if you are accessing it on your Android or iPhone. Follow these pointers to delete them on both of these devices.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Android<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Head to the \u2018<\/span><span style=\"font-weight: 400;\"><b>Settings<\/b><\/span><span style=\"font-weight: 400;\">\u00a0area on your phone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scroll down and hit the \u2018<\/span><b>Apps<\/b><span style=\"font-weight: 400;\">\u2019 option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the Earthlink app and tap it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The \u2018<\/span><b>App Info<\/b><span style=\"font-weight: 400;\">\u2019 screen will appear. Touch \u2018<\/span><b>Storage.<\/b><span style=\"font-weight: 400;\">\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, touch \u2018<\/span><b>Clear cache<\/b><span style=\"font-weight: 400;\">\u2019 and confirm this action.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>iPhone<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">head to the \u2018<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">\u2019 part of your device.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Touch the \u2018<\/span><b>General<\/b><span style=\"font-weight: 400;\">\u2019 section within it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, find and tap the option \u2018<\/span><b>iPhone Storage<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will see many apps that you have downloaded on your iPhone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Find the Earthlink app and tap it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, hit the \u2018<\/span><b>Offload App<\/b><span style=\"font-weight: 400;\">\u2019 option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap this option again to confirm it.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h3><b>5. Fix The Issue With Your Account<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sometimes a smooth connection can get disturbed while you attempt to sign in to your Earthlink webmail account. It results in the situation of Earthlink webmail not working.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A simple solution is to re-sign into your webmail account. First, ensure that your signal strength is strong. It will eliminate any interruptions that you might encounter while signing in. It is likely that after you re-sign from your account, you will find your Earthlink webmail working uninterruptedly.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>6. Check Your Email Storage<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you have exceeded the storage limit of Earthlink email, you will face problems in receiving messages. So, freeing up the storage space is the only resolution that will help you. Here is how you can empty the storage.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch your web browser and log into Earthlink webmail.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will see the storage in the upper-left portion of the dashboard of your email.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Head to the inbox and look at the \u2018<\/span><b>Size<\/b><span style=\"font-weight: 400;\">\u2019 column of all the emails.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose those which have larger sizes by tapping on their checkboxes.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the large message and tap \u2018<\/span><b>Delete<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These emails will now go to the \u2018<\/span><b>Trash<\/b><span style=\"font-weight: 400;\">\u2019 folder.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the <\/span><b>Empty this folder<\/b><span style=\"font-weight: 400;\">\u2019 option on the trash folder page\u2019s top part.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b>Final Thoughts<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">All the solutions described above are easy to implement and effective. So, you will not find yourself complaining about your Earthlink email not working after carrying out the fixes above. However, if you are still facing any email issues, it will be best to contact certified <\/span><a href=\"https:\/\/www.emailassistantpro.com\/\" target=\"_blank\" rel=\"noopener\"><b>email technical support<\/b><\/a><span style=\"font-weight: 400;\"> professionals.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<blockquote><p><strong>Related Post<\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.emailassistantpro.com\/blog\/att-email-not-working\/\">Troubleshoot ATT Email Not Working Issue Easily<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.emailassistantpro.com\/blog\/frontier-email-not-working\/\">Expert Fixes For Frontier Email Not Working Problem<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.emailassistantpro.com\/blog\/cox-email-not-working\/\">Ways To Fix Cox Email Not Working Problem<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/www.emailassistantpro.com\/blog\/comcast-mail-not-working\/\">Resolutions For Comcast Mail Not Working Issue<\/a><\/strong><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Earthlink webmail is a great email service that is accessible widely. It has all the functionalities of a great email communication platform. Still, you cannot [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":211,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[166],"tags":[168,167,170,169,171],"class_list":["post-182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-earthlink","tag-earthlink-email-is-not-working","tag-earthlink-email-not-working","tag-earthlink-email-problems","tag-earthlink-mail-not-working","tag-earthlink-webmail-not-working"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ways to Fix Earthlink Email Not Working Issue?[Easy Guidance]<\/title>\n<meta name=\"description\" content=\"Don\u2019t worry if you find your Earthlink email not working. Apply these measures. Move the emails into your inbox. You might have kept them in different folders.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.emailassistantpro.com\/blog\/earthlink-email-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ways to Fix Earthlink Email Not Working Issue?[Easy Guidance]\" \/>\n<meta property=\"og:description\" content=\"Don\u2019t worry if you find your Earthlink email not working. Apply these measures. Move the emails into your inbox. You might have kept them in different folders.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.emailassistantpro.com\/blog\/earthlink-email-not-working\/\" \/>\n<meta property=\"og:site_name\" content=\"Emailassistantpro\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-26T12:41:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-27T05:54:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.emailassistantpro.com\/blog\/\/wp-content\/uploads\/2022\/09\/Earthlink-Email-Not-Working-Heres-Why-How-To-Fix.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Davis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Michael Davis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.emailassistantpro.com\/blog\/earthlink-email-not-working\/\",\"url\":\"https:\/\/www.emailassistantpro.com\/blog\/earthlink-email-not-working\/\",\"name\":\"Ways to Fix Earthlink Email Not Working Issue?[Easy Guidance]\",\"isPartOf\":{\"@id\":\"https:\/\/www.emailassistantpro.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.emailassistantpro.com\/blog\/earthlink-email-not-working\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.emailassistantpro.com\/blog\/earthlink-email-not-working\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.emailassistantpro.com\/blog\/\/wp-content\/uploads\/2022\/09\/Earthlink-Email-Not-Working-Heres-Why-How-To-Fix.jpg\",\"datePublished\":\"2022-09-26T12:41:18+00:00\",\"dateModified\":\"2023-09-27T05:54:09+00:00\",\"author\":{\"@id\":\"https:\/\/www.emailassistantpro.com\/blog\/#\/schema\/person\/ad69efd8e6b5ff32e3fa88bf71a829d3\"},\"description\":\"Don\u2019t worry if you find your Earthlink email not working. 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