{"id":21,"date":"2022-07-27T06:44:13","date_gmt":"2022-07-27T06:44:13","guid":{"rendered":"http:\/\/localhost\/emailassistantpro\/?p=21"},"modified":"2023-01-03T06:43:46","modified_gmt":"2023-01-03T06:43:46","slug":"outlook-inbox-not-updating","status":"publish","type":"post","link":"https:\/\/www.emailassistantpro.com\/blog\/outlook-inbox-not-updating\/","title":{"rendered":"8 Perfect Ways To Fix Outlook Inbox Not Updating Issue"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Microsoft Outlook is a feature-rich email service. It comes with the functionality to integrate numerous emails from various servers, like Microsoft Exchange and webmail. Outlook 365 stores the mailbox items on the local machine. It is present in the OST file. Users usually find their Outlook inbox not updating when the changes made in Outlook are not synchronized with the mailbox server. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">In this situation, users cannot participate in the email exchange, and the application gets stuck in updating the inbox. Usually, on opening Outlook, users always find their inbox updated. But in this problem, their inbox stays as they were previously. If you are also encountering this same issue, let&#8217;s find out how to troubleshoot it effectively.<\/span><\/p>\n<blockquote><p><strong>\u00a0Read Also:- <a href=\"https:\/\/www.emailassistantpro.com\/blog\/outlook-disconnected\/\">Why Outlook Disconnected From Server<\/a><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h2><strong>Why Is Outlook Not Updating Mailbox?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Many underlying causes can lead to this problem. Here are some possible reasons behind the error.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A corrupt PST file.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You have turned off the auto-update functionality in Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There is a clash between offline and online items.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The rate of inbox refresh is very slow.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your internet connection is unstable.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Huge OST file<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Damaged OST file.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.nucleustechnologies.com\/blog\/repair-corrupt-profiles-in-outlook-2016-2013-2010\/\"><span style=\"font-weight: 400;\">Damaged<\/span><\/a><span style=\"font-weight: 400;\"> Outlook profile.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Faulty email settings<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Presence of defective add-ins.<\/span><\/li>\n<\/ul>\n<blockquote><p><strong>Read Also:- <a href=\"https:\/\/www.emailassistantpro.com\/blog\/outlook-cannot-connect-to-server\/\">Why Outlook Not Connecting To Server<\/a><\/strong><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><strong>Ways to Fix Outlook Inbox Not Updating Problem<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now that you are somewhat more aware of the different causes let&#8217;s see how you can fix the issue. Before going ahead, check if your internet connection is strong. If it isn&#8217;t, fix that first by contacting your internet service provider. If it&#8217;s working fine, implement a few of the measures below to get the desired outcome.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>1. Resolve the Mismatch Between Online and Offline Items<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The Cached Exchange mode in Outlook enables you to work in the email even while offline. But in case of any clash or mismatch between online webmail and Outlook items, the data gets corrupted. It thus becomes the cause behind Outlook not updating the inbox. To fix it, you should clear offline items.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On Outlook, navigate to your inbox.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, right-tap on the particular folder whose offline items you wish to delete.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose &#8216;<strong>Properties<\/strong>&#8216; from the dropdown.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, select &#8216;<strong>Clear Offline Items<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press &#8216;<strong>OK<\/strong>&#8216; in the confirmation box.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap &#8216;<strong>OK<\/strong>&#8216; on the warning dialog box.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>2. Examine the Email Account Settings of Outlook<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">As mentioned in the causes, faulty email settings can also lead to Outlook inbox not updating automatically. So, you must check your email settings to ensure that they are correct.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch Outlook and choose &#8216;<strong>Account Settings<\/strong>&#8216; followed by &#8216;<strong>Account Settings<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose your email account and tap &#8216;Change.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit &#8216;<strong>More Settings<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now see whether all the email settings are fine or not.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>3. Fix the Problem due to An Oversized OST File<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Huge OST files lead to connection issues. It, in turn, leads to problems with synchronization, which makes it difficult for Outlook to update the inbox. To resolve it, you must rebuild the OST file.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the Windows and R keys and inPut &#8216;<strong>%localappdata%\/Microsoft\/Outlook<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press &#8216;<strong>Enter<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The default location of the ODT file will open.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exit Outlook and back up this file to a different location.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, delete the OST file that was the default one.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch Outlook to create another OST file.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now Outlook will start synchronizing all the mail items. You will find your inbox updated automatically.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>4. Disable the Cached Exchange Option<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The online and offline items also conflict because of cached data. So, you need to disable this option if you find your Outlook inbox not updating from Exchange. Here are the steps to do so.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In Outlook, tap &#8216;<strong>File<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose &#8216;<strong>Account Settings in the Info section&#8217;, <\/strong>followed by &#8216;Account Settings from the dropdown menu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the &#8216;<strong>Email<\/strong>&#8216; tab and tap the &#8216;<strong>Exchange account<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the option, select &#8216;<strong>Change<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear the &#8216;<strong>Cached Exchange Mode<\/strong>&#8216; box in the Microsoft Exchange Server section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exit every application and launch Outlook again.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>5. Fix the Slow Inbox Refresh Rate<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Another reason behind your Outlook inbox not updating automatically is the low inbox refresh rate. You can increase it by following these points.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch Outlook and tap &#8216;<strong>File<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose &#8216;<strong>Options<\/strong>&#8216; followed by &#8216;<strong>Advanced<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, hit the &#8216;<strong>Send\/Receive<\/strong>&#8216; tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go down to &#8216;<strong>Settings<\/strong>&#8216; and locate the &#8216;<strong>Group<\/strong>&#8216; section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the dropdown for &#8216;<strong>Send\/Receive<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, select &#8216;<strong>Send\/Receive Groups<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap &#8216;<strong>All Accounts<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tick the &#8216;<strong>Schedule on Automatic Send\/Receive Every _Minutes<\/strong>&#8216; option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the frequency with which you want MS Outlook to update the inbox folder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lastly, tap &#8216;<strong>Close<\/strong>.&#8217;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>6. Make Another Outlook Profile<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A corrupt Outlook profile hinders it from updating the inbox. So you can make a new one and if you don&#8217;t find any issues with it, delete the prior profile.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exit the Outlook application.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, go to &#8216;<strong>Control Panel<\/strong>&#8216; and hit &#8216;<strong>Mail<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, opt for &#8216;<strong>Show Profile\u2026<\/strong>&#8216;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap &#8216;<strong>Add<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Input a name for the new profile and tap &#8216;<strong>OK<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add your account by inputting the credentials of your Office 365. Then follow the directions of the setup wizard to set your email profile.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Outlook will link to the server and begin syncing. When it syncs fully, see if the mail folders are updated.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>7. Turn Off Add-ins in Outlook<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Disabling faulty add-ins is another step you can take if you find your Outlook inbox not updating. It&#8217;s easy to disable them. Just follow these steps.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch Outlook and tap &#8216;<strong>File<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, choose &#8216;<strong>Manage Add-ins<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Below this section, uncheck the box for the specific add-in(s) you wish to disable.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>8. Enable Auto-Update<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Often, users turn off the auto-update functionality for their Outlook inbox. Follow these points to enable the automatic update for your email inbox.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open Outlook and tap the &#8216;<strong>File<\/strong>&#8216; option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, tap &#8216;<strong>Options<\/strong>&#8216; followed by &#8216;Advanced.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go down and tap the &#8216;<strong>Send\/Receive<\/strong>&#8216; tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose &#8216;<strong>Send\/Receive Groups<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, tap &#8216;<strong>Define Send\/Receive Groups<\/strong>.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose &#8216;<strong>Schedule an Automatic Send\/Receive<\/strong>&#8216; for every account.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Modify the rate of refresh rate and tap &#8216;<strong>Close<\/strong>.&#8217;<\/span><\/li>\n<\/ul>\n<blockquote>\n<p style=\"text-align: justify;\"><strong>Read Also:- <a href=\"https:\/\/www.emailassistantpro.com\/blog\/open-outlook-in-safe-mode\/\">How To Open Outlook In Safe Mode<\/a><\/strong><\/p>\n<\/blockquote>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><strong>Wrapping Up<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you expect to receive an urgent email and find your Outlook inbox not updating, it can certainly feel troubling. However, there is plenty that you can do at your end to effectively fix this problem. But there is still a possibility that even after all these measures, the problem persists. In such a case, feel free to go ahead and connect with expert<\/span><strong><a href=\"https:\/\/www.emailassistantpro.com\/\"> email technical support<\/a><\/strong><span style=\"font-weight: 400;\"> services. Here the technicians are available round the clock to assist you with all your email concerns.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Outlook is a feature-rich email service. It comes with the functionality to integrate numerous emails from various servers, like Microsoft Exchange and webmail. Outlook [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":83,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[45,49,47,46,48],"class_list":["post-21","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook","tag-outlook-inbox-not-updating","tag-outlook-inbox-not-updating-automatically","tag-outlook-not-updating","tag-outlook-not-updating-inbox","tag-outlook-not-updating-mailbox"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>[Fixed] Why Is My Outlook Email Not Updating? [Update 2023]<\/title>\n<meta name=\"description\" content=\"Why is your Outlook inbox not updating? It can be because of a corrupt PST file or a disabled auto-update functionality. 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