{"id":318,"date":"2023-01-02T06:50:03","date_gmt":"2023-01-02T06:50:03","guid":{"rendered":"https:\/\/www.emailassistantpro.com\/blog\/?p=318"},"modified":"2023-01-25T07:43:31","modified_gmt":"2023-01-25T07:43:31","slug":"earthlink-not-receiving-email","status":"publish","type":"post","link":"https:\/\/www.emailassistantpro.com\/blog\/earthlink-not-receiving-email\/","title":{"rendered":"8 Fixes To Resolve EarthLink Not Receiving Emails"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">EarthLink email is one of the oldest email services, which has enjoyed a large user base. Fast forward to today, its user base has reduced, but people still find issues with receiving emails. One of the most frequent complaints is EarthLink not receiving email.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">There are various causes behind it, such as the EarthLink server being down, glitches in your email account, and poor internet connection. Besides that, a browser overloaded with cache and incorrect EarthLink server settings can also lead to this issue, In this article, we\u2019ll provide you the troubleshooting for every single cause of this error.<\/span><\/p>\n<blockquote>\n<p style=\"text-align: justify;\"><strong>Related Post: <a href=\"https:\/\/www.emailassistantpro.com\/blog\/earthlink-email-not-working\/\">Why Earthlink Email Not Working<\/a><\/strong><\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>Fixes for EarthLink Not Receiving Email<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Before progressing to these fixes, examining your internet connection is best. A good and active connection will let you access EarthLink emails smoothly at all times.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>1. Examine the Servers<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can detect the status of EarthLink servers by heading to <a href=\"https:\/\/downdetector.com\/\" target=\"_Blank\" rel=\"nofollow noopener\">downdetector.com<\/a>. Besides, isitdownrightnow.com will also help you ascertain the server status. If it\u2019s down, you cannot receive or send emails. Just wait till it starts working normally.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>2. Correct the Email Settings for EarthLink.net<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you are using EarthLink with another email client and find this issue, check the email configuration. You\u2019ll find that you are not receiving email in EarthLink if the IMAP and SMTP server settings are incorrect.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h4><strong>IMAP or Incoming Server Settings<\/strong><\/h4>\n<\/li>\n<\/ul>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set the incoming server as imap.earthlink.net.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The port number is 143.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set the security to None.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use your entire email address as the username.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use your password in its field.<\/span><\/li>\n<\/ol>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h4><strong>POP or Incoming Mail Server Settings<\/strong><\/h4>\n<\/li>\n<\/ul>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set the incoming mail server name pop.earthlink.net.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The port number is 110.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Encryption or security is None,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Input your EarthLink email address in the username field.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fill in your EarthLink email account password in the password field.<\/span><\/li>\n<\/ol>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h4><strong>SMTP or Outgoing Server Settings<\/strong><\/h4>\n<\/li>\n<\/ul>\n<ol style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set the outgoing server as smtpauth.earthlink.net.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The port number is 587.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set the security connection STARTTLS.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use your email address as the username.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use your password in its field.<\/span><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">After configuring these settings, check if still EarthLink is still not receiving emails.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>3. Re-add your Earthlink Email Account<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sometimes, glitches with your existing email account can also lead to EarthLink cannot receiving email. To fix this problem, remove the account from the email client you\u2019ve added it. Then re-add it. Note that during this process, you need to input EarthLink\u2019s email server settings manually. Ensure that these settings are fully correct. This entire process will remove technical glitches in the account as well as rectify problems in server settings.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>4. Fix Browser Issues<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the browser is full of cache, problems signing into your EarthLink account and accessing incoming emails will arise. So clearing the browsing data is the right step to troubleshoot the problem. Google Chrome users can follow these pointers.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch the browser on your desktop.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now tap the \u2018<strong>Menu<\/strong>\u2019 icon on the top-right portion of the window.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From here, tap the \u2018<strong>Settings<\/strong>\u2019 option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the \u2018<strong>Privacy and Security<\/strong>\u2019 section from the \u2018<strong>Settings<\/strong>\u2019 page\u2019s left-side pane.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, tap the \u2018<strong>Clear browsing data\u2019<\/strong> section.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the time range for which you wish to clear the browsing data. Use the Time Range option for it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose \u2018<strong>Cached images and files<\/strong>\u2019 and the \u2018<strong>Cookies and other site data<\/strong>\u2019 option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Finally, tap the \u2018<strong>Clear data<\/strong>\u2019 button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Confirm this action.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>5. Check if your Email Storage is Full<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A commonly overlooked cause of not receiving email in EarthLink is packed storage. If your storage limit is complete, you cannot receive any new emails. Freeing up storage space is the only option to start receiving new emails.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open your web browser and login into <a href=\"https:\/\/webmail1.earthlink.net\/login\" target=\"_Blank\" rel=\"nofollow noopener\">EarthLink<\/a> webmail.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Look at the upper-left corner of the account dashboard.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The storage space will be visible as %.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Head back to your account folders and check the \u2018<strong>Size<\/strong>\u2019 column in every mail.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delete the emails with big sizes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap on their checkboxes and click \u2018<strong>Delete<\/strong>.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This button will be at the top of the page.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These emails will be shifted to the trash folders.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">But if you want to delete those emails and free up the space permanently, click the \u2018<strong>Empty this folde<\/strong>r\u2019 option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It is at the top of the page where the trash folder is located.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After freeing up the space, ask your senders to send you emails.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It&#8217;s likely that you will notice them in the inbox.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>6. Fix the issue on the Android phone<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Android users quite often complain about EarthLink not receiving emails. Resolve this problem as follows.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open \u2018<strong>Settings<\/strong>\u2019 and scroll till you find the \u2018<strong>Apps<\/strong>\u2019 section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Look at the list of apps and tap on the EarthLink app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<strong>Storage<\/strong>\u2019 on the App Info page.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, click the \u2018<strong>Clear Cache<\/strong>\u2019 option on the next page.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Confirm this action.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>7. Resolve EarthLink email issues on iPhone<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">iPhone users having trouble receiving EarthLink emails can follow these instructions.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Head to iPhone\u2019s home screen and choose \u2018<strong>Settings<\/strong>.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, move to \u2018<strong>Mail, Contacts, and Calendar<\/strong>.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<strong>Hosting account<\/strong>.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, configure the incoming server settings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the \u2018<strong>Advanced<\/strong>\u2019 section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Input the hostname, password, and username.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure to turn off the \u2018<strong>Use SSL<\/strong>\u2019 option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The incoming server port is 110.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now click the \u2018<strong>Outgoing server settings&#8217;<\/strong>\u00a0option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Here, click the \u2018<strong>Primary Server<\/strong>\u2019 name.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Input password, hostname, and username in the relevant field.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disable the \u2018<strong>Use SSL<\/strong>\u2019 option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The outgoing server port is 110.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Finally, tap \u2018<strong>Done<\/strong>.\u2019<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><strong>8. Disable the Firewall\u00a0<\/strong><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Many antivirus software slows the computer down. You might find EarthLink not receiving email if your antivirus software is interfering with the webmail. So, disable it and see if you can access EarthLink emails. Also, disable web scanning plug-ins as they, too, hinder optimal email working.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><strong>Start Receiving Emails in EarthLink Account<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">These simple fixes will prevent you from not accessing crucial emails. So, now you don\u2019t need to feel lost when you find EarthLink not receiving emails. Still, if you cannot access new messages, connect with an <strong><a href=\"https:\/\/www.emailassistantpro.com\/\">email technical expert<\/a><\/strong>. They will fix the underlying issue quickly.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>EarthLink email is one of the oldest email services, which has enjoyed a large user base. Fast forward to today, its user base has reduced, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":341,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[166],"tags":[252,250,251],"class_list":["post-318","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-earthlink","tag-earthlink-cannot-receiving-email","tag-earthlink-not-receiving-email","tag-not-receiving-email-in-earthlink"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Is EarthLink Not Receiving Emails? 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