{"id":46,"date":"2022-08-22T07:21:33","date_gmt":"2022-08-22T07:21:33","guid":{"rendered":"https:\/\/www.emailassistantpro.com\/blog\/?p=46"},"modified":"2023-04-24T12:27:44","modified_gmt":"2023-04-24T12:27:44","slug":"outlook-data-file-cannot-be-accessed","status":"publish","type":"post","link":"https:\/\/www.emailassistantpro.com\/blog\/outlook-data-file-cannot-be-accessed\/","title":{"rendered":"6 Ways To Reslove Outlook Data File Cannot Be Accessed Problem"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Microsoft Outlook comes with a robust set of features that makes emailing a seamless process. Outlook data files (OST and PST) have a copy of every little information in your mail that is stored on the server of the email. With the assistance of OST, you can work in Outlook even when you are offline. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">But sometimes, you may find it challenging to access your mailbox through this Outlook data file. The error message Outlook data file cannot be accessed will show on the screen. Issues with OST and PST are largely responsible for this error. But there are several ways to troubleshoot it. In this article, you\u2019ll find exactly what you can do to resolve it.<\/span><\/p>\n<blockquote><p><strong><span style=\"text-align: justify;\">Read Also: <a href=\"https:\/\/www.emailassistantpro.com\/blog\/outlook-disconnected\/\">Why Outlook disconnected from server\u00a0<\/a><\/span><\/strong><\/p>\n<p>&nbsp;<\/p><\/blockquote>\n<h2 style=\"text-align: justify;\"><b>Causes Why Outlook Data File Cannot Be Accessed<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Apart from the one significant reason mentioned above, there are many other things that can lead to this problem. Here are some probable reasons.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If there is any modification in the location of the OST file, it will result in this error.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inadequate read\/write permissions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Damaged Outlook profile.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Corrupt Outlook program files.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A poor internet connection is another reason.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A <a href=\"https:\/\/community.spiceworks.com\/how_to\/167663-how-to-repair-corrupted-ost-file-step-by-step-guide\" target=\"_blank\" rel=\"nofollow noopener\">corrupt<\/a> OST file<\/span><\/li>\n<\/ul>\n<blockquote><p><strong>Read Also: <a href=\"https:\/\/www.emailassistantpro.com\/blog\/outlook-cannot-connect-to-server\/\">Why Outlook Cannot Connect To Server<\/a><\/strong><\/p><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><b>How To Resolve Outlook Data File Cannot Be Accessed Error<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now that you know some more about the causes, here are some suitable measures for this issue. You can implement them as per what you think led to the error.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>1. Make Another Outlook Profile<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">A damaged Outlook profile usually is a common cause of the error. An easy method to fix this problem is to make another (new) Outlook profile. Here is how you can do it.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch \u2018<\/span><b>Control Panel<\/b><span style=\"font-weight: 400;\">\u00a0and tap \u2018<\/span><b>Mail<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The \u2018<\/span><b>Mail Setup<\/b><span style=\"font-weight: 400;\">\u2019 will open.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Here, tap \u2018<\/span><b>Show Profiles<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To make another profile, tap \u2018<\/span><b>Add<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In \u2018<\/span><b>Profile Name<\/b><span style=\"font-weight: 400;\">\u2019, give a name and tap \u2018<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now you must input the needed details like the email, password, and name in the window of \u2018<\/span><b>Add Account<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tick the checkbox of \u2018<\/span><b>Change Account Settings<\/b><span style=\"font-weight: 400;\">\u2019 and tap \u2018<\/span><b>Next<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the previous profile and hit \u2018<\/span><b>Remove<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the button \u2018<\/span><b>Always use this profile<\/b><span style=\"font-weight: 400;\">\u00a0and choose the new profile name.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lastly, tap \u2018<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now start Outlook again.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>2. Repair the Existing Outlook Profile<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Problems in the OST file often result in the Outlook data file cannot be found error. You can repair the OST file by repairing your existing Outlook profile through these steps.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigate to \u2018<\/span><b>File<\/b><span style=\"font-weight: 400;\">\u2019 followed by \u2018<\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\">\u2019 and then \u2018<\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\">\u00a0again.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<\/span><b>Change Folder<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make a temporary data file by tapping \u2018<\/span><b>New Outlook Data File<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Give a name to the data file and tap \u2018<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the subfolders, choose the \u2018<\/span><b>Inbox<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exit the dialog box by tapping \u2018<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the \u2018<\/span><b>Change Folder<\/b><span style=\"font-weight: 400;\">\u00a0button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose your earlier inbox folder data file and tap \u2018<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the \u2018<\/span><b>Data File<\/b><span style=\"font-weight: 400;\">\u2019 tab and remove the temporary OST file.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exit the dialog box of \u2018<\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\">\u2019 and tap \u2018<\/span><b>Send\/Receive<\/b><span style=\"font-weight: 400;\">.\u2019 The error will be fixed by now.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>3. Employ the Additional Mailboxes Functionality<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can employ this feature if the problem occurs due to the additional mailbox functionality. <\/span><\/p>\n<p style=\"text-align: justify;\"><strong>Here is how you can do so.<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Back up the data file and delete the shared mailboxes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, open Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expand \u2018<\/span><b>File<\/b><span style=\"font-weight: 400;\">\u2019 and choose \u2018<\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\">\u2019 followed by \u2018<\/span><b>Account Settings<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<\/span><b>Main Account<\/b><span style=\"font-weight: 400;\">\u2019 followed by clicking on \u2018<\/span><b>Change<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch \u2018<\/span><b>More Settings&#8217;<\/b><span style=\"font-weight: 400;\">\u00a0and go to the \u2018<\/span><b>Advanced<\/b><span style=\"font-weight: 400;\">\u2019 tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<\/span><b>Add<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add the shared mailboxes and see if the problem resolves.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>4. Make Another Data File<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Another thing you can do when you notice that your Outlook data file cannot be opened is to create a new data file. Follow these steps to create the file.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the \u2018<\/span><b>Control Panel<\/b><span style=\"font-weight: 400;\">\u00a0and choose \u2018<\/span><b>Mail<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, head over to the \u2018<\/span><b>Data File<\/b><span style=\"font-weight: 400;\">\u2019 tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<\/span><b>Add<\/b><span style=\"font-weight: 400;\">.\u2019 Click \u2018<\/span><b>Save<\/b><span style=\"font-weight: 400;\">\u2019 to save the data file.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the data file you have made and tap \u2018<\/span><b>Set as Default<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigate to the \u2018<\/span><b>Email<\/b><span style=\"font-weight: 400;\">\u2019 tab. Here, choose the Outlook account that is causing the issue.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<\/span><b>Change Folder<\/b><span style=\"font-weight: 400;\">\u2019 and choose the data file you have just made by tapping the \u2018<\/span><b>Newly created data file<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Begin Outlook. See if the problem is resolved or not.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the issue remains, launch \u2018<\/span><b>File<\/b><span style=\"font-weight: 400;\">\u2019 in Outlook and choose \u2018<\/span><b>Open &amp; Export<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<\/span><b>Open Outlook Data File<\/b><span style=\"font-weight: 400;\">\u2019 and go to the earlier PST file.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Double-tap the PST file. You won\u2019t find the problem persisting after that.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>5. Repair the Inbox<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The ScanPST tool from Microsoft helps you in fixing the corruption or damage in the Outlook data file. You can perform a repair using this tool by following the steps below.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn on the viewing of the protected and hidden system files on your computer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Close Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Also, ensure that you close all the associated processes. You can do so by going to the task manager.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right-tap on \u2018<\/span><b>Windows<\/b><span style=\"font-weight: 400;\">\u2019 and choose \u2018<\/span><b>Run<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the location given in the following path: <strong>\\Program Files\\Microsoft Office\\root\\Office16<\/strong>. This path is for 64-bit Office installation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Locate the \u2018<\/span><b>ScanPST.exe<\/b><span style=\"font-weight: 400;\">\u2019 and right-tap on it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose \u2018<\/span><b>Run as Administrator<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the repair tool, choose \u2018<\/span><b>Browse<\/b><span style=\"font-weight: 400;\">\u2019 and go to the location of the file.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, tap \u2018<\/span><b>Start<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wait for some time till the scan finishes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the tool shows a file use error, you must do a clean boot of your system.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, begin Outlook again and see if your problem has been resolved.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>6. Fix the Corrupt Cached Data Causing the Error<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the associated Outlook account is being used in the Exchange cached mode, damaged data is the reason behind the Outlook data file cannot be accessed error. You can fix the corrupt cached data by disabling the cached Exchange mode.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Close Outlook and all associated applications.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch \u2018<\/span><b>Control Panel<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Modify the \u2018<\/span><b>View<\/b><span style=\"font-weight: 400;\">\u2019 dropdown. Choose \u2018<\/span><b>Large Icons<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch \u2018<\/span><b>Mail<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, tap \u2018<\/span><b>Email Accounts<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the tab of \u2018<\/span><b>Email<\/b><span style=\"font-weight: 400;\">\u2019, choose the defective account and tap \u2018<\/span><b>Change<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap \u2018<\/span><b>More Settings<\/b><span style=\"font-weight: 400;\">\u2019 and navigate to the \u2018<\/span><b>Advanced<\/b><span style=\"font-weight: 400;\">\u2019 tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the tick from \u2018<\/span><b>Download Shared Folders<\/b><span style=\"font-weight: 400;\">\u2019 and then tap \u2018<\/span><b>Apply<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open Outlook and see if the error resolves.<\/span><\/li>\n<\/ul>\n<blockquote>\n<p style=\"text-align: justify;\"><strong>\u00a0Read Also: <a href=\"https:\/\/www.emailassistantpro.com\/blog\/outlook-not-sending-emails\/\">Why Is Outlook Not Sending Emails<\/a><\/strong><\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><b>Final Thoughts<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The Outlook data file cannot be accessed error negatively impacts your email communication. The methods above have all worked for numerous users in resolving the problem. You can apply them one by one and see which one gives you the desired result. If the error persists, it&#8217;s best to connect with the professionals of an <a href=\"https:\/\/www.emailassistantpro.com\/\" target=\"_blank\" rel=\"noopener\"><strong>email technical support<\/strong><\/a> service. They will find the root cause of the error and give you speedy fixes.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Outlook comes with a robust set of features that makes emailing a seamless process. Outlook data files (OST and PST) have a copy of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":76,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[36,38,39,37],"class_list":["post-46","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook","tag-outlook-data-file-cannot-be-accessed","tag-outlook-data-file-cannot-be-found","tag-outlook-data-file-cannot-be-opened","tag-outlook-error-0x8004010f"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outlook Data File Cannot Be Accessed? Here Is The Solution<\/title>\n<meta name=\"description\" content=\"How To Reslove Outlook Data File Cannot Be Accessed Error \u00b7 1. Make Another Outlook Profile \u00b7 2. Repair the Existing Outlook Profile \u00b7 3. 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