{"id":65,"date":"2022-08-24T05:41:47","date_gmt":"2022-08-24T05:41:47","guid":{"rendered":"https:\/\/www.emailassistantpro.com\/blog\/?p=65"},"modified":"2022-08-30T13:36:56","modified_gmt":"2022-08-30T13:36:56","slug":"outlook-app-not-syncing-on-android-and-ios","status":"publish","type":"post","link":"https:\/\/www.emailassistantpro.com\/blog\/outlook-app-not-syncing-on-android-and-ios\/","title":{"rendered":"Resolutions for Outlook App Not Syncing on Android and iOS"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Microsoft Outlook is a robust email management application that is considered by many to be better than Google&#8217;s Gmail. However, some technical issues with the application occur from time to time, which interrupt the productivity of Android and iOS users. You may find your Outlook app not syncing emails, contacts, and events in the calendar. Now, this can be a result of a minor technical bug or conflicting device configuration. But there are various ways to get things moving. In this article, you&#8217;ll find what to do when the Outlook application cannot sync emails on Android and iOS.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><b>Fixes for Outlook App Not Syncing on Android<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">There are quite many methods that you can utilize to fix the syncing problem. Many of them are quite simple yet effective at troubleshooting the issue.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>1. Re-add Your Outlook Account<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Removing and adding the account again is usually enough to fix the glitch causing the syncing problem. Follow these pointers to re-add your Outlook account on Android.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch Outlook and go to &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now open your Outlook account. You&#8217;ll see a &#8216;<\/span><b>Delete<\/b><span style=\"font-weight: 400;\">&#8216; button present at the bottom.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Just tap this button to delete your account.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, head over to the Outlook site on a browser and remove your Android device from the sync list.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>2. Grant Permissions on Android<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Another reason why people find Outlook not syncing on Android is that they have not given Android the needed permissions after setting up Outlook on it. Here are the steps for granting permissions on your device.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">&#8216; and hit &#8216;<\/span><b>Apps &amp; Notifications<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the option of &#8216;<\/span><b>Permissions<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that, choose &#8216;<\/span><b>Contacts<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Push the switch present beside &#8216;<\/span><b>Outlook<\/b><span style=\"font-weight: 400;\">&#8216; to on.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, return to the previous screen.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Here, choose &#8216;<\/span><b>Calendar<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lastly, push the switch beside Outlook to on.\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>3. Reset the Account That isn&#8217;t Syncing<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Users can add several accounts to the Outlook app. But if you find the Outlook Android app not syncing, it can be related to a single account. Here are the steps to reset the problematic account and fix syncing on Android.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After opening the Outlook app, touch the hamburger icon.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, touch the &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">&#8216; symbol at the end of your screen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, choose the specific account that is having syncing issues.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scroll down and hit the option to reset the account.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>4. Reinstall Outlook<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can also reinstall the Outlook application and start over again. Open &#8216;Settings&#8217; and use these pointers.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit the &#8216;<\/span><b>Apps<\/b><span style=\"font-weight: 400;\">&#8216; option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Look for &#8216;<\/span><b>Outlook<\/b><span style=\"font-weight: 400;\">&#8216; among the installed apps and tap it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, go for the &#8216;<\/span><b>Uninstall<\/b><span style=\"font-weight: 400;\">&#8216; button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After the app gets removed, you must also remove your Android phone from the list of devices that are syncing with MS Outlook&#8217;s mailbox. For doing so, head to the mobile device settings for Outlook.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, search for your device&#8217;s name and hover your cursor on it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the &#8216;<\/span><b>Delete<\/b><span style=\"font-weight: 400;\">&#8216; option to remove the device.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, restart it and reinstall Outlook from the Play Store.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>5. Sync Outlook Contacts with Gmail on Your Android<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">At present, there is no technique available to configure automatic syncing between Gmail and Outlook on Android. However, it&#8217;s possible to export all the contacts from Outlook. You can then import them to Gmail. To export Outlook contacts to your system, follow these points.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch Outlook on your computer.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then tap &#8216;<\/span><b>File<\/b><span style=\"font-weight: 400;\">&#8216; followed by &#8216;<\/span><b>Open &amp; Export<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, choose the option of &#8216;<\/span><b>Import\/Export<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Next, select the &#8216;<\/span><b>Export to a file<\/b><span style=\"font-weight: 400;\">\u00a0option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then tap &#8216;<\/span><b>Next<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose \u2018<\/span><b>Comma Separated Values (.csv)<\/b><span style=\"font-weight: 400;\">.\u2019<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the window of &#8216;<\/span><b>Export to a file<\/b><span style=\"font-weight: 400;\">,&#8217; choose &#8216;<\/span><b>Contacts<\/b><span style=\"font-weight: 400;\">&#8216; below the account you want to export your contacts FROM.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then tap &#8216;<\/span><b>Next<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Give your export file a name and tap &#8216;<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select a location where you wish to save the contacts file and tap &#8216;<\/span><b>Next<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To begin exporting, tap &#8216;<\/span><b>Finish<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To begin importing contacts to Gmail, go to <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/contacts.google.com\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/contacts.google.com\/<\/a> and <\/span><span style=\"font-weight: 400;\">Sign in to the account to which you desire to import your contacts.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose &#8216;<\/span><b>Import<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, tap &#8216;<\/span><b>Select file<\/b><span style=\"font-weight: 400;\">&#8216; and choose the .csv file of your exported Outlook contacts.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then tap &#8216;<\/span><b>Open<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To start importing to your Google account, click &#8216;<\/span><b>Import<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><b>Troubleshoot Outlook App Not Syncing with iOS<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">When you first notice this syncing problem on your phone, doing a simple restart of your device can help you. However, if it doesn&#8217;t help, proceed to these resolutions.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>1. Enable Outlook Contacts Sync<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To allow the syncing to take place, it&#8217;s important to add the Outlook account to your iPhone settings. Then you can enable contacts sync.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Head to &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">&#8216; and choose &#8216;<\/span><b>Accounts &amp; Passwords<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click &#8216;<\/span><b>Add Account<\/b><span style=\"font-weight: 400;\">&#8216; and select &#8216;<\/span><b>Outlook.com (Exchange)<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Give your email address and hit &#8216;<\/span><b>Next<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, give your password and tap &#8216;<\/span><b>Sign in<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To give the iPhone permission to access the Outlook data, click &#8216;<\/span><b>Yes<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enable &#8216;<\/span><b>Contacts<\/b><span style=\"font-weight: 400;\">&#8216; sync and click &#8216;<\/span><b>Save<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>2. Reset the Problematic Account<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It&#8217;s always a wise decision to reset your account when you face any kind of Outlook syncing issues. Abide by these instructions to reconfigure the account.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After opening Outlook, go to the &#8216;<\/span><b>Mail<\/b><span style=\"font-weight: 400;\">&#8216; tab.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Touch your profile portal. It will bring the Outlook sidebar.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hit &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">&#8216; and choose the account in the &#8216;<\/span><b>Email Accounts<\/b><span style=\"font-weight: 400;\">&#8216; area.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now opt for &#8216;<\/span><b>Restart Account<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Finally, choose &#8216;<\/span><b>OK<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>3. Give Permissions to Outlook to Save Your Contacts<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Similar to Android, you need to give permission to Outlook to save your calendars or contacts. Otherwise, it won&#8217;t sync them.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch the &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">&#8216; application on your iOS.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now, locate and choose &#8216;<\/span><b>Outlook<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enable the switch beside &#8216;<\/span><b>Contacts<\/b><span style=\"font-weight: 400;\">.&#8217;<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>4. Make Your Outlook Account the Default Account<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You may find your Outlook not syncing on your iPhone if you haven&#8217;t set your Outlook account as default. Navigate to the &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">&#8216; app and select &#8216;<\/span><b>Contacts<\/b><span style=\"font-weight: 400;\">.&#8217; Now click &#8216;<\/span><b>Default Account<\/b><span style=\"font-weight: 400;\">&#8216; followed by &#8216;<\/span><b>Outlook\/Exchange<\/b><span style=\"font-weight: 400;\">.&#8217;\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>5. Enable Access to Contacts for MS Outlook<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To enable syncing, you should turn on the &#8216;<\/span><b>Background App Refresh<\/b><span style=\"font-weight: 400;\">.&#8217; Just head over to &#8216;<\/span><b>Settings<\/b><span style=\"font-weight: 400;\">&#8216; and click &#8216;<\/span><b>Outlook<\/b><span style=\"font-weight: 400;\">.&#8217; Tap &#8216;<\/span><b>Contacts<\/b><span style=\"font-weight: 400;\">&#8216; and ensure that the &#8216;<\/span><b>Background App Refresh<\/b><span style=\"font-weight: 400;\">&#8216; is on.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 style=\"text-align: justify;\"><b>Final Words<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">After reading these fixes, you can resolve the Outlook app not syncing issue irrespective of Android or iPhone. In most cases, they will help you go back to using Outlook usually. As preventative measures, you should always keep your phone and Outlook app updated. Seek professional <a href=\"https:\/\/www.emailassistantpro.com\/\" target=\"_blank\" rel=\"noopener\"><strong>email technical support<\/strong><\/a> if the issue persists.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Outlook is a robust email management application that is considered by many to be better than Google&#8217;s Gmail. However, some technical issues with the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":93,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[60,56,59,57,58],"class_list":["post-65","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook","tag-outlook-android-app-not-syncing","tag-outlook-app-not-syncing","tag-outlook-app-not-syncing-with-ios","tag-outlook-not-syncing-on-android","tag-outlook-not-syncing-on-iphone"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outlook App Not Syncing on Android &amp; iPhone? - Here&#039;s How to Fix<\/title>\n<meta name=\"description\" content=\"Users find their Outlook app not syncing on Android and iOS due to technical bugs or conflicting device configurations. 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